Returns and Exchanges

1. Returns:

As our products are collectibles and personal appreciation items, we accept returns within 14 days from the date of receipt of the order if there was an error on our part when sending the order or if it is not in the same condition as yours. quality indicates. To be eligible for a return, products must be unused, in original condition and in the original packaging.

2. Return or Exchange Process:

To begin the return or exchange process, contact us using the form below. Inform us of the reason for the return or exchange and provide details about the product in question, including the associated order number.

3. Return Costs:

Return shipping costs are the customer's responsibility unless the return is the result of our error or your receipt of a defective or incorrect item. In these cases, we will provide a return method at no additional cost.

4. Refund:

Refunds will be processed within 5 business days of receipt and verification of returned products. Refund will be issued using the same payment method used for the original purchase.

5. Defective or Damaged Products:

If you receive a defective or damaged product, please contact us immediately so we can resolve the situation. We may request photographic evidence to facilitate the resolution process.

8. Limitations:

We do not accept returns or exchanges for products that are not in their original condition, that have been used, damaged due to inappropriate use, or that are outside the specified return period.

8. Contact:

To initiate a return or exchange process, or for more information, please contact us at the following:

Numisphere Elite Coins

Urbanization of Fontaínhas, Torre Building
4795-069 Birds

This Returns and Exchanges Policy is effective from November 1, 2023 and will remain in effect until it is replaced by an updated version.

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