1. Order Processing:

All orders will be processed within 3 working days, except for pre-sales of products. Business days exclude local and national holidays.

2. Shipping Methods:

Our orders are processed and shipped by independent distributors. Costs associated with shipping are detailed during the checkout process.

3. Delivery Times:

Delivery times are estimates and may vary based on the recipient's location, adverse weather conditions, geopolitics or other conditions. We are not responsible for delays caused by circumstances beyond our control.

4. Order Tracking:

For shipments made by carriers that provide this service, a tracking number will be provided. Customers can track the status of their orders through the tracking link provided.

5. Delivery Address:

Customers are responsible for providing an accurate and complete shipping address. We are not responsible for incorrectly delivered orders due to inaccurate or incomplete shipping information provided by customers.

6. Taxes and Customs Fees:

Customers are responsible for any taxes, duties or customs charges applicable to their order. We recommend that customers check local customs policies before placing an international order.

7. Transport Damage:

In case of visible damage upon delivery, customers must refuse to accept the package and contact us immediately. For non-apparent damage, customers must notify us within 3 days of delivery.

8. Returns due to Delivery Issues:

If an order is returned due to an error in the address provided by the customer or because it was not claimed in a timely manner, we reserve the right to charge re-delivery costs.

9. Contact:

For questions, concerns, or additional information about our Shipping Policy, please contact us at the following:

Numisphere Elite Coins

Urbanization of Fontaínhas, Torre Building
4795-069 Birds

numispherecoins@gmail.com

This Shipping Policy is effective November 1, 2023 and will remain in effect until it is replaced by an updated version.